United States Pentagon
Washington, D.C.

Loss Description: 
September 11, 2001 the crash site at the Pentagon was in flames. Massive amounts of water and chemicals were necessary to douse the fires before any kind of clean up could begin.   

Unique Issues:
Extensive security precautions were in place for the site, which was also viewed as a crime scene. The high quality of the First Restoration crews resulting in getting initial Pentagon security clearances in three days when the “norm” is two weeks. Workers were brought in daily thereafter in a van, which went through several security checkpoints. Heavily armed guards, bomb sniffing dogs and under vehicle inspections was the norm. 

Project Recognition:
First Restoration Services, one of the largest Restoration Partners within the IntegResource network, was selected due to being one of the only resources with this capability in the country.   

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Fuji Securities

World Financial Center, NY, NY

Loss Description:

On September 11, 2001 Fuji had $20 million worth of computers, including servers, routers and other complex data equipment located on the 26th floor directly adjacent to where the World Trade Towers used to stand.  

Unique Issues:

Falling debris and the compression of air from the collapsing towers blew out hundreds of windows in the neighboring high-rise buildings.  This in turn allowed dust and smoke to enter these buildings contaminating everything.

One of the main challenges surrounding this job was limited access to receive materials.  Congestion and security severely limited delivery access to the building because of the close proximity to Ground Zero.  Therefore, boxes and packaging materials had to be delivered and off-loaded as far as a mile away and hand carried into the high-rise facility.  When you consider the hundreds of boxes and rolls of protective wrap that had to be hand carried it became quite a logistical juggling act to pull this project together.

Job Elements:

Electronics Decontamination Specialists set up temporary workstations that allowed the equipment to flow from one process to the next in an organized and methodical fashion.  The first step in the process was to apply a barcode inventory label to each item with the brand, model, serial and other specific information about that piece.

The next step in the process was to component clean the items to remove contaminants.  Disassembly was required to perform this task.  The items then flowed to the diagnostics & testing stations where each and every piece of equipment was tested for proper function and operation.  If they failed, they were sorted for insurance inspection and/or salvage.

From there the equipment flowed to the packaging area where items were carefully packaged in anti-static protective wrap and placed into heavy gauge cartons that would offer the required protection during the transport process to the storage facility.  A larger self-adhesive type barcode label was then affixed to the outer facings of the cartons that would record a detailed inventory and status record of the equipment placed in the carton.

The boxed equipment was then row stacked in preparation for transfer.  In addition to this work, the entire data room was dismantled and de-wired and server racks prepared for shipment.  Security cameras and other tenant equipment was removed, cleaned, tested and packaged for the move to their new facility.

Project Recognition:

Electronic Decontamination Specialists was able to complete the project on time, ensuring client satisfaction and another great referral for IntegResource.

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